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BBM not setting up: How to fix

BlackBerry Messenger (BBM) is a popular utility that has been present on the market since 2005. The application has significantly developed since then, offering top-notch service and a pleasant experience for most ist customers. The program is smoothly-operated and doesn’t require any additional knowledge to use its basic and advanced features. However, what should you do in case you cannot set up BBM? How can you fix this annoying issue on your iPhone or Android? Is it possible to solve the error occurred? Below you will find the most detailed troubleshooting guide that will make your messenger start working again.

How to fix BlackBerry Messenger setup errors

The setup errors might appear on any stage of your installation and activating processes. In this case, you will not be able to start using all the app functionality before you successfully solve these issues.

Among the most common BlackBerry Messenger setup errors are:

  1. No Connection Found screen is shown.
  2. The notification about “a problem has occurred in BBM. Please try again later” is usually displayed to the user.
  3. Temporary Server Error.
  4. BlackBerry Messenger is unable to connect to the server.

To solve the first issue, make sure you have a strong Internet connection. Try to use an alternative type of connection (e.g. change the mobile network for Wi-Fi) The application requires a stable Internet for successful installation and set up. The same rule works for the too long setup process.

The second problem might be caused by the incorrect input of date, time or year on your device. Set up the time settings in a proper way.

The third challenge is often resolved by using the newest BlackBerry Messenger version. The matter is that some early Blackberry Messenger versions might be incompatible with the freshest versions of operating systems.

Note: If the device is on Airplane mode, disable it before attempting to set up.

The resolution for cause 4 usually requires restarting your device. Just close your messenger, turn off your smartphone, wait for 30 seconds and then turn it on. Open your messenger to continue your set up.

As a conclusion, most errors regarding download and installation processes can be easily fixed by even inexperienced users. However, if you need some assistance, you can also contact BBM support team.

Note: it is highly recommended to check the app’s online status or take a look at its outage report before trying to contact the program’s support managers.

For solving other types of issues, go to How to fix my BBM? In case you have some problems with chatting, visit BBM is not sending or receiving messages.

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