Hangouts contacts not showing: How to fix
Google Hangouts is a popular application for chatting and calling friends, family members and colleagues for free. The tool automatically integrates with your contacts, so you don’t need to add and save each new one manually. However, sometimes various errors regarding this feature occur. What should you do if there are no contacts in Hangouts? How can you fix the problem in case your messenger is not syncing or not showing a detailed information about your contacts? Does the required data load forever? Check our troubleshooting guide for fixing the most common issues with Hangouts for different kinds of operating systems, including iOS, Android, and Windows.
Hangouts contacts are missing and other problems
The basic problem most users face while using the messenger is it not being connected with the program itself. The first thing any user should check when it comes to fixing any issue is the Internet connection. In case everything looks good with the speed and stability of your Internet, it’s time to move forward.
The second easy step to make your messenger work properly is to reinstall it. Delete it completely from your device and then install one more time. It is also recommended to reload your gadget to make all the innovations get applied. It is also worth mentioning that 90% of the issues are solved using the first two methods.
Sometimes it happens that you have your contacts hidden by mistake. To get them visible again, go to your Gmail account. Then choose a drop-down error and click “Hidden Contacts” — “Unhide”.
Note: if you don’t have any hidden contacts, you will not see the “Unhide” option on the menu. You will get No hidden contacts label instead.
In case your Hangouts contacts are missing on your smartphone, check whether you’ve allowed the app to access your contacts. To make sure you’ve set up the required permissions, go to “Settings” — “Hangouts”.
Then check whether the “Contacts” toggle is turned on.
In case you suddenly face certain errors, please follow these guidelines.
- Gmail is temporarily unable to access your contacts error. Try to access the needed feature in just a few minutes.
- Can’t update contacts error. This way, you might be breaking the app’s rules (trying to save too many contacts or too much data for a single contact).
It is important to know that for each contact, you can save up to 128 KB, adding no more than 500 fields total. The program allows saving up to 25,000 contacts in one account.