Skype not working: problems & solutions
Skype is currently the most widely used messenger in most countries. Although it has countless competitors and analogs, it still attracts millions of new customers with its high and reliable service. However, like any other software, it might rarely have certain issues with performing its basic and advanced functions. What should you do in case you have faced problems with your favorite messenger? What should you check first to fix your program if it’s not working? Find out a detailed Skype troubleshooting guide for different devices.
How to fix Skype issues?
The most common reason for app errors is a poor Internet connection. That is why we highly recommend checking whether you have a reliable and steady Internet connection before you move to look for more serious issues. Just try to open your favorite website or search something online to know whether you have access to the global network. You can also try to switch between using Wi-Fi and mobile network to make sure everything is okay with your connection.
The second thing you should do in case your program is not working is to check whether the other users have similar Skype problems. Discover the application’s status on https://support.skype.com/en/status/ On this website, you will find the details about the performance of the app’s main features, including making calls, sending texts, sharing media files, signing into the program and payment systems. In case the messenger is having some internal issues, you will easily get the information about its current status and the resolved incidents.
Skype problems & solutions on Android (Phone/Tablet)
If you have Skype mobile problems, you can easily make a test call to check your voice and video performance. This way, you will find out whether the problem actually appears on your side (or connection issues occur on your contact’s side). For more detailed instructions, please visit How to make Skype test call
You can also update the messenger on your Android-operated mobile phone or tablet. Just take a look at this guide to know more about the easy update: How to update Skype.
If you still have certain Skype Android issues, make sure you are using the newest version of the operating system on your device. Update it if needed.
In case you can’t log in to the application, reset your password. You will just need to enter your email address and then follow the instructions of the wizard.
Skype problems & solutions on iPhone/iPad
Please check for similar problems as described above. If you still face Skype iPhone issues, it’s time to check your equipment.
- Open the Settings menu on your device and scroll down to tap Skype.
- Make sure your Camera and Microphone are toggled on.
Not to mention, don’t forget to check whether your device is not in the mute mode. Additionally, you can make sure your system sound is also working properly. Just switch on any video or listen to the music to try your sound.
As for the Skype on iPad problems, they are usually solved in the same way as iPhone issues. The program has almost the same interface for these two devices.
Skype problems & solutions on Mac OS
In case you faced an issue of your Skype not working on Mac, chances are that you will easily solve all the problems by yourself.
- Check for updates. Always update your operating system to the latest available version.
- For solving Skype issues on Mac that are related to sound and video, open your app and choose Audio & Video Settings. Then turn on the volume of your microphone.
Note: Since Apple highly values its reputation, any problems regarding using popular services occur rarely. In most cases, all your troubleshooting steps will include only updating your software.
Skype problems & solutions on Windows (XP/Vista/7/8/10)
Solving any Skype Windows problem might require reinstallation of your messenger, updating the drivers, checking your microphone and speakers as well as adjusting some settings. Get more details at Skype full fix .